Mexico’s premier department store with a strong heritage, offering both luxury brands and a broad range of fashion, home and food.

“Advised on organisation structure and RACI and mentored directors on their strategies”

First Friday were engaged to develop commerciality and rigour in the buying and planning teams. The project involved process and tool development alongside coaching and mentoring at all levels to develop merchandise planning principles and capability. My role was to work with the Commercial Directors and HR team to design a new commercial team structure and RACI that would work in the Mexican market and strengthen commercial decision making.  I also delivered a workshop in Mexico on Leadership behaviours with the commercial Leadership team to drive ownership and develop their strategic initiatives to support the company strategy.