Unlocking commercial potential and helping business survive and thrive in a period of unparalleled change.
Unlocking commercial potential and helping business survive and thrive in a period of unparalleled change.
My corporate experience in commercial leadership roles with John Lewis, Tesco and Marks and Spencer gave me fantastic training in retail principles, process improvement, change management and leadership. I broadened my business expertise by completing the Advanced Management Programme at INSEAD business school, Fontainebleau, France. Since 2018, I have enjoyed adding value as a consultant and board advisor to a broad range of clients in the UK and worldwide.
Discover my key successes from international department stores to specialist retailers and start-ups and not for profit. Every project is different, but my approach is consistent: clear objectives linked to the strategy, a collaborative and pragmatic approach and actionable recommendations that enable growth.
My services are rooted in the commercial functions of omni-channel, international retail but are relevant for all consumer facing organisations, large or small; across all sectors and ownership models, including not for profit. I also help suppliers and brands sharpen their pitches and delivery to retailers. From a workshop to a strategic review and from a day assignment to a long-term advisory role, this varied approach provides clear deliverables and an external objective view to boards and operational teams. From diagnosis and strategy to delivery, I lead client teams and/or selected associates to deliver these key services:
I work with a trusted group of associates, who share the same values and can offer a broad range of specialist knowledge and expertise, as each project requires. This enables me to adjust the resource level according to the scope and scale of the project. I believe that every business is unique. I don’t apply a standard model but pick from our broad experience the right elements that will unlock the potential in each business.
I have some fundamental principles that underpin everything I do:
I understand each business’s purpose and strategy, helping to define and re-define it.
I balance financial performance with “what’s in it for the customer” in every recommendation.
I extract the insight from data to illuminate business performance.
I simplify the complex to provide clarity.
I always ask how we can add value to a business or person and will be honest if I can’t.