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SERVICES

[/fusion_title][fusion_text content_alignment=”center”]My services are relevant for all consumer-facing businesses, large or small; commodity or lifestyle. My services are rooted in the commercial buying and merchandising functions of omni-channel international retail. I also help suppliers and brands sharpen their pitches and delivery to retailers. From a workshop to a strategic review and from a day assignment to a long-term advisory role, this varied approach provides clear deliverables and an external objective view to boards and operational teams. From diagnosis and strategy to delivery,

I lead client teams and/or selected associates to deliver these key services:[/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container][fusion_builder_container background_parallax=”up” enable_mobile=”no” parallax_speed=”0.3″ background_repeat=”no-repeat” background_position=”right bottom” video_aspect_ratio=”16:9″ video_mute=”yes” video_loop=”yes” fade=”no” border_style=”solid” padding_top=”10px” padding_bottom=”5px” hundred_percent=”no” equal_height_columns=”no” hide_on_mobile=”medium-visibility,large-visibility” admin_toggled=”no” admin_label=”Services – Statistics” border_sizes_top=”0px” border_sizes_bottom=”0px” border_sizes_left=”0px” border_sizes_right=”0px” flex_column_spacing=”0px” type=”flex” padding_top_medium=”90px” padding_bottom_medium=”80px” margin_bottom=”0px” background_color=”#ffffff”][fusion_builder_row][fusion_builder_column type=”1_1″ type=”1_1″ layout=”1_1″ background_position=”left top” background_color=”” border_color=”” border_style=”solid” spacing=”yes” background_image=”” background_repeat=”no-repeat” padding_top=”” padding_right=”” padding_bottom=”” padding_left=”” margin_top=”18px” margin_bottom=”0px” class=”” id=”” animation_type=”” animation_speed=”0.3″ animation_direction=”left” hide_on_mobile=”no” center_content=”no” min_height=”none” first=”true” last=”true” hover_type=”none” link=”” border_position=”all” align_self=”flex-start”][fusion_title title_type=”text” rotation_effect=”bounceIn” display_time=”1200″ highlight_effect=”circle” loop_animation=”off” highlight_width=”9″ highlight_top_margin=”0″ before_text=”” rotation_text=”” highlight_text=”” after_text=”” content_align=”center” size=”2″ font_size=”” animated_font_size=”” line_height=”” letter_spacing=”” text_color=”#000000″ animated_text_color=”” highlight_color=”” style_type=”default” sep_color=”” animation_type=”” animation_direction=”left” animation_speed=”0.3″ animation_offset=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” id=”” fusion_font_variant_title_font=””]

SERVICES

[/fusion_title][fusion_text content_alignment=”center”]

My services are rooted in the commercial functions of omni-channel, international retail but are relevant for all consumer facing organisations, large or small; across all sectors and ownership models, including not for profit. I also help suppliers and brands sharpen their pitches and delivery to retailers. From a workshop to a strategic review and from a day assignment to a long-term advisory role, this varied approach provides clear deliverables and an external objective view to boards and operational teams. From diagnosis and strategy to delivery, I lead client teams and/or selected associates
to deliver these key services:

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Defining clarity of purpose and setting a vision
Communicating a consistent customer proposition
Transformational change: customer, people, operations

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Omni-channel operating model development and systems road map
Cross-functional process efficiency improvement
System evaluation, selection and design eg: WSSI

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Building a benefits case and CAPEX proposal
Setting a profitable channel strategy and optimising cash
Advising own managed brands on how to present to retailers / maximising channels

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Organisational structures, role profiles and RACIs
Leading and facilitating workshops and masterclasses
C level consult to directors and mentoring leaders

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HOW I WORK

[/fusion_text][fusion_text columns=”” column_min_width=”” column_spacing=”” rule_style=”default” rule_size=”” rule_color=”” font_size=”” line_height=”” letter_spacing=”” text_color=”” content_alignment_medium=”” content_alignment_small=”” content_alignment=”” animation_type=”” animation_direction=”left” animation_speed=”0.3″ animation_offset=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” sticky_display=”normal,sticky” class=”” id=”how1″ fusion_font_variant_text_font=””]

I work with a trusted group of associates, who share the same values and can offer a broad range of specialist knowledge and expertise, as each project requires. This enables me to adjust the resource level according to the scope and scale of the project. I believe that every business is unique. I don’t apply a standard model but pick from our broad experience the right elements that will unlock the potential in each business.

I have some fundamental principles that underpin everything I do:

I understand each business’s purpose and strategy, helping to define and re-define it.

I balance financial performance with “what’s in it for the customer” in every recommendation.

I extract the insight from data to illuminate business performance.

I simplify the complex to provide clarity.

I always ask how we can add value to a business or person and will be honest if I can’t.

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“In uncertain times, the most important thing is to focus people on what they can control and give them confidence that there is a plan for what they can’t.”

Sarah Morris

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